The burgeoning battle between fast-food workers and their employers over low wages and benefits was ratcheted up a notch, this week, with the leak of a phone conversation from a McDonald’s employee helpline in which a longtime employee was advised to go on food stamps in order to make ends meet.
Fast-food employee advocacy group Low Pay Is Not OK posted a video on its website on Wednesday featuring a recording of a phone call made by McDonald’s employee Nancy Salgado to McResource, a phone line for McDonald’s employees to call for information about housing, child care and other resources.
Salgado, 27, a single mother of two children, has worked full-time at McDonald’s for the last decade but says she has never received a raise from her $8.25 an hour salary, the minimum wage in Chicago, where she lives.
She was having difficulty paying her bills and feeding her kids, so when she heard about the McResource phone line at a recent meeting with her fellow employees, “it caught my attention,” she told Al Jazeera in a phone interview. “I need help, so I wanted to see what kind of help they can provide for me.”